Getboost.gg: Pro Player Guidelines

Once your application has been approved by our HR manager, follow these steps to get started:

1. Account Setup:

   • Sign in to your account on the main page under the “Authorization” tab at https://getboost.gg/.
   • Connect to our Telegram bot (requires the desktop version of Telegram on your PC).
   • Configure your profile at https://getboost.gg/account.

2. Discord Integration:

   • Add our support manager to your Discord friends list using the username: getboost.boosters_support.

IMPORTANT: Before accepting orders, ensure you have thoroughly reviewed the General Rules, Service Agreement, and Violations & Sanctions.

Once your account is set up, and you have familiarized yourself with the rules, you can start accepting orders.

You can view all your active orders in your profile at https://getboost.gg/account.

For communication with managers, please use Discord. Our Support Manager can be reached through the account getboost.boosters_support. Please be patient, as the manager may be busy and unable to respond immediately to your inquiries.

If you decide to change your Discord username, kindly inform our support team.

In case of planned vacation or an absence exceeding 5 days, please notify our support team in advance.

Remember, your exceptional performance is what encourages our customers to use our services repeatedly. We highly value players who approach their responsibilities seriously and are always ready to assist our clients. Outstanding players receive special recognition and treatment.

Before accepting an order, ensure you have thoroughly reviewed all the provided data and are confident in your ability to complete the task correctly. If the order's data is incomplete, contact our support via Discord.

Maintaining quick start times is crucial to our service quality. For standard orders, initiate them within 15–20 minutes. For express orders, begin immediately. If the client is unavailable to start the order promptly, inform our support and initiate the task at a time convenient for the client. If this isn't feasible, request reassignment through our support.

Upon accepting an order, immediately reach out to the client via our website's chat to notify them that their designated PRO is ready to begin.

Do not expend any resources or currency on the client's accounts without obtaining the client's or a support manager's approval. If this action could positively impact order completion time, coordinate it with the client or a support manager.

Do not initiate or respond to any chat messages on the customer's account unless explicitly agreed upon with the client (e.g., ignoring messages from the client's friends via Battle.net or /w in WoW). Client privacy is as important as account security.

Upon completing an order, ensure it is fully finished and take screenshots clearly displaying your progress, the client's character name, and the results of your work. These screenshots should:

• Display progress during each session.
• Clearly show the client's character name.
• Be attached upon order completion.
• Be in English.

Reassignments are only permitted for substantial reasons; otherwise, sanctions specified in the violations and penalties section will apply. If a reassignment has been approved, apologize to the client and assure them that a new team will be assigned promptly.

In cases of incomplete or incorrect order data, communicate with the client in the chat and then consult our support manager.

If the client wishes to make changes to the order, always contact the Support Team.

VPN usage is mandatory for all order types except for self-play orders.

Do not engage with the client's friends, guild, or other players in the general chat unless authorized by the client. Such communication may reveal the client's use of our service, which is strictly against our rules.

Mentioning any information about our service or real-money trade operations in the in-game chat is strictly prohibited.

If an order is completed but not closed for any reason, promptly inform getboost.boosters_support and close the order. Ensure all client settings are returned to their initial state after order completion.

 

Working with Customers

When communicating with clients or teammates, use English only. You can utilize Google Translate if necessary, with exceptions made for client requests (contact support).

Maintain a polite and professional demeanor, even if the client's behavior is inappropriate. Minimize the use of jargon that may be unclear to the client.

Always greet clients when meeting them in the in-game chat. Avoid discussing personal, political, religious, or other sensitive topics that could lead to conflicts.

Adhere to the “Last Message” rule; do not ignore customers, especially if they inquire about in-game mechanics.

If a client does not respond within 10–15 minutes in the in-game chat, contact us, and we will attempt to reach them. Avoid spamming the chat.

In case of a dispute or situation you cannot resolve independently, contact a support manager.

For long-term orders, obtain the client's permission to log in to their account via the order chat before each session.

Do not accept an order and negotiate changes to the completion timeframe without informing a support manager. These matters are the manager's responsibility. Exceptions: when the client insists on a later start. In any case, inform the manager.

For long-term orders, provide order progress status upon the client's request. If you need to take a break or rest, inform the client and a support manager, share the order's progress status, and specify your expected return time.

If a client requests you to stream your work on their order, provide a private stream using YouTube or Discord.

Avoid introducing yourself to clients, sharing your nicknames, or engaging in self-promotion in client chat.

If you additionally sold any service to a customer during the service process, you can additionally receive up to 10% of the order value after the order is completed. To do this, after completing the second order, contact our discord.

 

Violations

Warning! Violating our General Rules can result in fines and account suspension. The following list outlines prohibited actions to avoid facing these consequences:

1. Customer Inventory: Deleting, selling, or damaging the customer's inventory, moving their characters, altering their build, abilities, talents, or professions without their permission, or using their resources or infusing gear without consent will result in a fine equal to the account damage and free inventory or character restoration for the client.

2. Sharing Personal Contacts: Providing your personal contacts to a client will lead to permanent blocking on the Getboost website, along with information about your actions being shared with all boosting companies.

3. Deception and Cheating: Deception, fraud, or using cheats, bugs, scripts, or bots during order completion (anything affecting account safety) may result in fines up to $1000 and a Getboost account block.

4. Unacceptable Behavior: Spam, toxic behavior, discussing the client negatively, revealing personal life details, pricing, or payments with the client can result in a lower priority for receiving new orders. Repeated violations lead to account blocking on the Getboost platform.

5. VPN Usage: Not using a VPN when it's mandatory for an order may incur fines of up to $100. Repeat violations result in account blocking. If the client's account was blocked due to your actions, free inventory or character restoration is required.

6. Order Execution: Slow or poor order execution, closing orders without completing them, or ignoring order instructions can lead to fines matching the order's value and a lower priority for new orders.

7. Order Reassignment: Reassigning orders without a valid reason results in fines equal to the order's value and a lower priority for new orders.

8. Excessive Absence: Being absent for over 12 hours with active orders and ignoring support in Discord/Livechat without prior notice may incur fines matching the order's value. Repeated violations lead to lower priority for new orders.

9. Reselling or Outsourcing: Reselling or outsourcing orders to other platforms or players (excluding your team) results in Getboost website blocking and sharing information with all boosting companies.

10. Account Theft Attempts: Attempting to steal the client's account or altering their login credentials can lead to fines up to $1000 and Getboost website blocking.

11. Sharing Client Data: Sharing client's private information, documents, order screenshots, or other order-related data with third parties may result in fines up to $1000 and Getboost website blocking.

12. Personal Use of Client Accounts: Using the client's account for personal purposes or logging in after order completion will result in fines at our discretion. Repeated violations lead to Getboost website blocking.

13. Hiding Loot: Attempts to hide loot from the client will result in fines equal to the order's value and guaranteed item farming for unobtained items.

 

Game-Specific Rules

For game-specific rules, including World of Warcraft and Destiny 2, adhere to the above rules and follow any additional rules specified for each game available on our website.

Note: This list may not be exhaustive, and the administration reserves the right to edit it without prior notice.

 

Be swift, efficient, and professional.